Shipping Policy

Shipping time varies by the timing of the order. Kindly note that orders take 2-4 weeks ; however, they may take longer during the holiday season, sales period, back-to-work season, and months with high demand. This is the preparation period only, excluding delivery.

INSIDE UAE: 1–3 working days
WORLDWIDE: 3–6 working days

⁃ All shipping times exclude clearance/customs and wrong address delays, as well as weekends and holidays.
⁃ By Hessa Almatrooshi is not responsible for any import tax fees, customs fees, or other charges that may be incurred once the items have been shipped. The customer must pay any customs imposed by their country’s government.